Unfortunately we can no longer recommend Foxy Casino to our readers. They just are not up to our expectations.
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Foxy Casino launched back in 2015, and I first played there soon after. It had, however, been the best part of two years since I visited the site until I was charged with writing this review. That’s not to the detriment of Foxy, of course. There are loads of casinos in existence and I have to play a lot of them for the good of 777 Casino. However, when I retrod my old footsteps, I was struck by a few changes. Firstly, this casino was originally famous for its dapper fox mascot. The eloquent mammal is no more by the look of it, he’s been replaced by a different type of fox altogether (at least in British slang) – the actress Heather Graham. Luckily the site still looks as slick as ever. This is an attractive casino with a modern outlook. But does it stand up to repeated plays?
How Does Foxy Casino Look?
Call me stuffy, but I miss the fox a bit. He made sense of the name and branding of the site. I like looking at Heather Graham as much as the next man, but randomly sticking an attractive lady at the head of an online casino always seems a bit contrived. That said, Heather’s not as prominent as you might expect. The Austin Powers and Hangover actress greets you on the initial registration and appears in a few promotional banners and other pages, but this isn’t a garish endorsement. Plus, the rest of the site speaks for itself. It’s slick, sleek and boasts a beautiful, modern interface. The design team haven’t attempted to reinvent the concept of an online casino. Most of you will be familiar with the layout of the site. There’s a top menu atop a promotional banner, and thumbnail links to games. But fonts are bold and colours are vibrant. Foxy Casino looks welcoming, and makes a great first impression.
Indeed, the registration process is a doddle and provides a great introduction to the site. You proceed through a series of text fields and tick boxes before landing on the homepage. You’ll need to accept popups if you want to keep abreast of the latest Foxy Casino bonus opportunities because they will appear as regular push notifications. Visually, there’s absolutely nothing to complain about though. This site is part of an impressive group of online casinos that have popped up in the last couple of years. The site looks effortlessly attractive, and the email correspondence is similarly impressive. Of course, it isn’t effortless at all. Design teams put lots of sweat and toil into this. Any hard work has certainly paid off though. Foxy Casino continues to look great and stands up to scrutiny against its peers. Even without that dapper fox.
Is Foxy Casino Easy to Use?
The Foxy Casino team have tweaked the UX here and the results are as impressive as the visuals. This is a really easy site to navigate and use, even if we would prefer a few more filtering options in the games section. Let’s step back a moment first and look at the registration process first though. It’s all very smooth. They’ve incorporated a location finder and address look up tool to speed up what’s already a quick and easy process. You can choose to turn of email and mobile promotional alerts, which is always a commendable touch too. We only had one peeve – the fact that you had to stick your card details in before you came to deposit. There is at least a little clickable overlay that assures you that your card is only used for identification purposes. However, other sites don’t insist on card details at this stage. It seems like an unnecessary touch. It’s harsh to criticise too much though, you’re not assaulted with prompts to deposit when your register. When you do want to make a payment, the process is predictably easy. In fact, the cashier interface is one of the best we’ve seen. It’s linked from all pages, and you can choose to deposit by wire transfer or debit card straight away, or add a Paysafecard, Ukash or even Paypal. They don’t have the widest selection of deposit methods, but the inclusion of the latter is a welcome rarity.
Beyond these initial steps, the rest of the Foxy Casino site follows suit. Most sections of the site are accessible within a single click. Promotions are listed in separate section and they’re also well explained. You don’t need to spend too much time at the site to understand its integrity and credentials either. It has a UK Casino, which means that a) British players can play here and b) the site has been stringently vetted to ensure it’s both creditable and safe. We always check out the ‘My Account’ section of any online casino when writing our reviews at 777 Casino too, and Foxy Casino’s stands up to scrutiny. Unusually, they’ve included a clear explanation of what you’ll find in the My Account section. Pleasingly, they’ve also avoided the need for a multitude of tabs by designing the section properly. It’s detailed, yet succinct. Finally in this section, we’ll mention withdrawal policies. Again, Foxy Casino doesn’t include the biggest number of withdrawal methods you’ll come across – there’s some room for improvement there. However, withdrawal times are perfectly acceptable, without being spectacular. Your withdrawal request is approved with 48 hours maximum, but typically much sooner. The speed with which the money appears in your account depends on the method you use, and ranges from 48 hours for eWallets to 4-7 days for bank transfers.
The Foxy Casino Games Catalogue
It’s a funny one, this. Foxy Casino has partnered with a wide range of games providers for an online casino of its size. That selection includes NetEnt, the hugely underrated IGT, personal favourite Thunderkick and NextGen, as well as a multitude of smaller suppliers like Cassava and Eyecon. Despite that, though, the games catalogue is quite small compared to others. Still, so many favourites are included that you’ll barely noticed unless you go searching for what isn’t there. There’s a great compliment of NetEnt games, even if it isn’t exhaustive. As a fully paid up member of the Thunderkick fanclub, I love seeing the likes of Fruit Warp and Esqueleto Explosivo on the roster too. Although the numbers aren’t massive, you struggle to find too much that’s missing from most of the suppliers that do feature. The likes of MicroGaming aren’t included at though of course.
We are also impressed by the number of jackpot slots that Foxy Casino have managed to pack into a catalogue this size. NetEnt’s two biggest progressives, Mega Fortune and Hall of Gods, are joined by a four more global casino jackpots games in Irish Riches, Jack’s Pot, The Big Lebowski and Oktoberfest. There’s a nice smattering of local jackpot games to keep big money hunters happy as well. In addition to the slots collection, there’s a tidy collection of table games and a small live casino too. There may well be bigger online casinos elsewhere, but the breadth and variety of Foxy Casino’s catalogue certainly impresses. As I mentioned briefly before, I’d like to some more in depth filtering options on the games page. But given the size of the site, the lack of, for example, the option to filter by provider isn’t too much of an obstacle.
The Foxy Casino Welcome Bonus
You first deposit at Foxy Casino triggers a colossal 200% match bonus up to £100. We’re always impressed when casinos breakaway from the standard 100% bonus and offer a little more. Remember, a 200% essentially triples you first deposit, so if you credit your account with £20, you’ll receive another £40 on top. According to my low level maths, that’s a total of £60 to play with (I didn’t even have to use a calculator for that). If you want the full £100 bonus, then deposit £50. It will leave you with a total of £150 when you add your deposit and the bonus money together. The first deposit bonus is subject to x35 wagering requirements and Foxy Casino have attached a maximum win amount of £400 to it too. But it’s also supplemented by three more bonuses with your next three deposits.
Yep, Foxy used to give away a bundle of free spins when you started depositing, but they’ve revamped their bonus this year. You now receive cash bonuses with your first four deposits, and although the reloads aren’t quite as chunky or generous as the first deposit bonus, they are well worth having. They also ensure that you can pocket a maximum of £500 in bonus cash. You need to deposit at least £20 each time to activate the various cash bonuses. Here’s a breakdown of what you can expect to receive in return:
- 1st Deposit – 200% cash bonus up to £100
- 2nd Deposit – 50% cash bonus up to £100
- 3rd Deposit – 75% cash bonus up to £150
- 4th Deposit – 100% cash bonus up to £150
Why Become a Regular Player at Foxy Casino?
I’ve already mentioned some factors that will encourage you to become a regular player at Foxy Casino. The casino looks great, it’s easy to play and holds a UK license so you don’t need to worry about its intentions. It’s quickly become a well known, trusted brand in Britain and beyond. There are other compelling reasons too. I’ve tested the casino’s customer service function keenly and found a responsive, helpful team that are available through various channels. Live chat is open between 10am-11pm UK time (so 9am-10pm in Europe). Ok, it’s not a 24 hour service like some and won’t suit our Antipodean friends, but given that it’s backed up by email and telephone support too, we won’t complain too much. Help is at hand if you need it.
Foxy Casino also operates a loyalty scheme and numerous regular and ad hoc bonus schemes to keep you engaged. We love there ‘famous’ 1 for 1 promotion. Players receive 1 free spin on the Enchanted Prince slot for every £1/€1 they deposit in the casino on a Monday, up to a maximum of 50 free spins. You need to fulfil the minimum deposit amount of £20 to pick up the bonus, and the maths is pretty simple. Deposit £20 and you’ll get 20 free spins. Deposit £50 and you’ll receive 50 freebies in return. This is a recurring bonus, available every week. There are other regular bonus opportunities too. On a Friday, you can pick up three separate reload bonuses for example. You can also expect Foxy Casino to run at least one or two ad hoc bonuses at any one time too, including a mix of free spins drops, tournament style leaderboards and innovative prize giveaways that are often attached to a particular challenge. They take player engagement seriously and do a great job of keeping you interested.
The Foxy Mobile Casino
The Foxy Casino mobile casino looks a bit blockier than its desktop counterpart, but it’s still crisp and well organised. Indeed, the full menu – accessed by pressing ‘more’ in the bottom right hand corner – is very well organised. There are a couple of blots on the copybook. Firstly, it took me a while to work out how to log in as an existing player (there is a small link towards the top of the page but it was partially camouflaged by a banner when I was using my Samsung phone). A small grievance, but it never hurts to be picky. Secondly, live chat support isn’t yet integrated into the mobile casino yet , but you are clearly signposted to telephone and email support.
That’s enough of the negatives though, this is a excellent mobile casino in many ways. They’ve shifted most of the games from the desktop site to the mobile casino so you can carry a complete casino experience around with you on your iPad, iPhone or Android device. The casino is available directly from your browser so you don’t need to download any special software and it loads quickly, with no glitches that we could find. The in-game portal is smartly designed and fully optimised to fit the size of your screen seamlessly too. You expect most new online casinos to offer up a great mobile experience these days. Foxy Casino doesn’t disappoint.
Our Verdict on Foxy Casino
Foxy Casino is a smart, user-friendly site that delivers a contemporary online casino experience. It’s appeared in the face of stiff competition given that such a huge number of new casinos launched in 2015 and 2016. Its thrived because it follows a simple formula combined with innovative touches, like interesting promotions and memorable branding. There’s some room for improvement, but most of the criticism relate to small matters that are barely consequential. Overall, Foxy Casino is a terrific site and the 200% 1st deposit bonus ensures that you can find your away around without spending oodles of your own cash as well. It’s a worthy brand and one of the best new online casinos of recent years.