Spin Hill is a new online casino for 2020. It is owned by Jumpman Gaming, an operator that has been around for more than a decade and established dozens of brands yet maintains a uniquely DIY veneer and refreshingly simple approach. Spin Hill’s is a worthy addition to the family. It carries plenty of charm once you scratch beneath the surface. Much of that charm derives from its innovative approach to casino bonuses and promotions. We’ll devote plenty of time to those bonus opportunities over the next few paragraphs of this review.
Spin Hill Welcome Bonus
You can spot a few signs that Spin Hill is a new online casino when you first land on the site. The basic visuals of the casino (I’m not a huge fan of the Union Hack crest) and simplistic homepage content don’t really prepare you for some of the excellent features that you find when you register.
Spin Hill provides players with some impressive, innovative casino bonus opportunities. Furthermore, the way they pieced together the user experience maximises the impact of the promotions they offer. It all starts with a welcome bonus, triggered by your first deposit. Here, Spin Hill invites new players to spin their Mega Reel – with potentially huge prizes on offer.
Spin Hill Free Spins
At the top of the potential prize board sits 500 free spins on Starburst. That’s the aspect of their sign-up offer that Spin Hills promotes most prominently. However, the Mega Reel is essentially a wheel of fortune. Not everyone will win the 500 free spins when they spin the reel, but there are other great prizes up for grabs too.
These include smaller batches of free spins on different games, bonus cash and even Amazon vouchers. If you land the latter, the Spin Hill team will send your vouchers to your registered email address. It’s a unique welcome bonus and you’re guaranteed to win something.
To collect your Mega Reel spin, you just need to make your first deposit at Spin Hill. A minimum deposit of just £10 is enough to activate the bonus but you can, of course, deposit more. The size of your deposit does not (to our knowledge) affect your chances of winning the best prizes including the 500 free spins.
Spin Hill No Deposit Bonus
Spin Hill does not currently provide newly registered players with a no deposit bonus. You need to credit your account using an approved payment method to pick up the welcome offer via your Mega Reel spin. However, once you start playing using your first deposit, you can pick up further bonuses straight away.
Spin Hill Trophies
The principle is simple. Complete a challenge according to the defined parameters and you get to spin the Mega Reel again. As you complete more challenges, you also move through ‘levels’. The higher your level, the better the prizes on the Mega Reel.
A nicely rendered progress bar displays your level at the top of both the trophies page and in the ‘My Account’ section. The trophies themselves are arranged in categories too. Spin Hill includes a special section for ‘Newbies’. You can hover over the images in that section to see what you need to do to earn the trophy. Playing for 3 consecutive days is one.
Spin Hill’s trophies are a nifty means of encouraging new and existing members to play, rewarding loyalty and dishing out bonuses
Spin Hill Bonus
The trophies function as a loyalty scheme which everyone can understand. But they complement rather than replace Spin Hill’s bonus promotions scheme. Indeed, right next to the ‘Trophies’ tab, you’ll see a link to the ‘Promotions’ section of the site. Click on that to see the latest deals and competitions.
There are recurring offers like daily casino cashback, which provides a percentage of your losses back as bonus cash. The amount you receive is directly linked to your loyalty scheme level. The more you play, the more cashback you will receive. By the time you reach ‘expert’ level, you can earn 5% on all losses. You start by receiving a more modest 1% but Spin Hill double that for your first month as a new player.
Outside of the recurring promotions, you will see signs of more innovation from Spin Hill. At the time of writing, they are running a casino bonus campaign against NetEnt’s Gonzo’s Quest slot. But this is no ordinary promotion. When you wager £10 on the game, you receive a raffle ticket. The top prize in the raffle? A solid bar of real gold weighing 1 whole ounce! You don’t see that every day.
Spin Hill Games
It only took me about two minutes to dismiss any fears I had about Spin Hill when I first registered. Sure, the landing page didn’t fill me with a huge amount of confidence. But the rest of the site is very well put together – including the games grid. Spin Hill’s online slots and casino games catalogue is by no means the biggest on the market. But it includes top titles from huge software providers, as well as a few surprised here and there too.
You can use the preset quick filters to adjust the number of games you see while browsing. The ‘Newest’ filter provides you with easy access to the latest additions to the Spin Hill catalogue and there’s a separate section for jackpot slots as well. I found myself using the A to Z filter most though. That just gives you an alphabetical list of every game including all slots and table games. Unfortunately, you can’t yet view the games by ‘provider’ which is a bit of a shame.
Spin Hill Slots
Spin Hill’s collection of online slot games includes titles from NetEnt, MicroGaming, NextGen, and a host of up and coming providers. I was pleased to see some Red Tiger Gaming slots listed because they are a personal favourite. The likes of 2 by 2, Eyecon and Pragmatic Play also feature. You can play some of the most famous and popular slots on the market at Spin Hill including Starburst, Thunderstruck II, Immortal Romance, Gonzo’s Quest and Rainbow Riches.
I was slightly less impressed by the list of jackpot slot games. Despite their relationship with NetEnt and MicroGaming, there’s no sign of Mega Moolah, Mega Fortune, King Cashalot or Arabian Nights. All of those are network jackpot games which regularly reach 7 figure jackpot sums. Indeed, some of the games in the ‘Jackpot’ section at Spin Hill are more high paying slots than traditional progressives. There are still some high-paying and interesting local jackpots to check out though.
Spin Hill Live Casino Games
I’ll keep this sort – Spin Hill doesn’t yet offer a live casino experience for its members. This is a common feature of Jumpman casinos, so I doubt they will add a live casino anytime soon. If you prefer live dealer action to online slots and table games, you will need to look elsewhere.
Spin Hill Customer Support
My biggest criticism of Spin Hill is its lack of live chat customer support. In such a competitive market, live chat isn’t so much a differentiator as a necessity these days and it’s always surprising when a new casino doesn’t establish this form of support from the off. Again, it would seem to be a common feature of Jumpman online casinos. It’s one we’d prefer them to address.
That said, Spin Hill has established a comprehensive suite of FAQs so players can self-guide. You can contact them by emailing email@example.com. You use the same address to upload ID documents. You’ll need to do that before you can withdraw any winnings so it’s worth getting it out of the way. You submit the documents by email and should allow a few days for them to clear. The customer support team do typically respond to emails on the same day, but it’s no substitute for instant live chat.
Deposits and Withdrawal Methods
You can access the Spin Hill cashier from your account or by clicking the ‘Balance’ link from the site’s home page. The ‘current balance’ link neatly displays the split between your real money and bonus money.
Deposit and withdrawal methods are limited at the time of writing. You can withdraw via Mastercard, Visa, Maestro, Paysafe or Paypal. The latter is a pleasant addition and is easy to use. Deposit options included all of the withdrawal methods with the addition of pay by mobile. Spin Hill doesn’t currently support any eWallets or bank transfers.
Spin Hill Mobile Casino
The Spin Hill mobile casino is a faithful replica of the desktop site. You can play all the same games and navigate the casino in much the same way you do on a laptop or computer. There’s no app so you load it from a browser, but it’s fully compatible for Android and Apple devices of all types. I’ve not noticed a great deal of difference between the desktop and mobile sites and have been happy playing at either.
Spin Hill Review
Spin Hill has a lot going for it. A huge welcome bonus featuring up to 500 free spins will grab the headlines, but shouldn’t overshadow a well-designed website with lots of great games and a suite of unique bonus promotions. The lack of live chat customer service is a shame and I hope Jumpman Gaming addresses that across all their online casinos. But my overall experience using Spin Hill has been positive and I’m intrigued to see how the site develops from here.
As I’ve said a couple of times in this review, Spin Hill’s homepage doesn’t make a strong impression. However, once I’d registered, I found myself impressed by the site’s design. The ‘My Account’ section is well put together. A couple of neat boxes indicate your balance and ‘trophies’ progress. Your daily cashback is also captured in a well-rendered box. Some bright animations add a splash of colour and personality to proceedings too.
Most of the site is kitted out in the Spin Hill’s signature red, blue and white colour scheme. The combination works well, helped by bold fonts and neat images. The colours also align with the use of the British flag in Spin Hill’s logo. Other than their UK Gambling Commission licence, the casino doesn’t appear to have any other specific links with Britain. The logo needs a bit of work, but the rest of the site looks very good and it’s all easy to navigate too.
You only need to deposit a minimum of £10 to secure your Mega Reel spin and subsequent prize. If you’re lucky enough to pocket the 500 free spins, you’ll have ample opportunity to get to know this new brand for 2002 and find out whether you enjoy it as much as I did.