PocketWin is the sort of online casino and gaming platform that’s a household name to some, but completely alien to others. The UK operated site is only small in comparison to many of the industry behemoths, certainly when you compare the size of the respective games catalogues. In fact, you could describe it as positively diddy! However, its selection of slots, bingo and other casino games is smaller for a reason.
PocketWin develops all their own software in-house you see, meaning their games are unique – you can’t play them anywhere else. It hasn’t partnered with any of the industry giants like Microgaming or NetEnt and steadfastly sticks to its guns. They openly state their intentions to release a new game each month as well. That keeps everything nice and fresh. It’s a refreshing formula and one that has won them a significant following of loyal players – as proven by the popularity of PocketWin as a Google search term!
When you do the job I do, you end up spinning slots at a LOT of online casinos. I’ll level with you though; I had never signed up with PocketWin before I came to write this review. That gives me the perfect opportunity to sign up from scratch as you, the reader would, so that works out great. And my experience started with a nice surprise in the form of free cash, no deposit bonus.
Yep, PocketWin is one of a select group of online casinos which still offers a genuine cash bonus rather than free spins to welcome newcomers. Cash bonuses are more versatile than free spins because the latter tend to to be attached to a specific slot or group of slots. They’ve pretty much died out like the dodos in recent years though, so it’s a pleasant surprise to see a successful online casino and bingo site continue to offer an exclusive free money bonus to new players.
PocketWin Free Bonus
Here’s how the PocketWin bonus works. Billed as ‘up to £10’ free, you are invited to spin a wheel of fortune as soon as you join. The wheel contains various cash amounts from a couple of quid up to the maximum of £10. You spin and wheel and wherever it lands dictates the bonus amount you receive. I earned £5, and it lasted long enough for me to try out at least of dozen of PocketWin’s bespoke games.
PocketWin Free Spins
The cash bonus is a cracking little sweetener for newly registered players and is utterly versatile. You can use it to play any game you like. There’s no particular need for free spins in that world but let me in on a secret – I got some anyway but in addition to the cash! I’d just finished my first session on the Monkey Mask Madness slot when a little pop-up message told me I could spin the wheel of fortune again to earn myself some bonus rounds on their newest release, Viking Prizes. Lo and behold, I bagged myself 15 spins and managed to earn myself some more dosh to keep playing with – all before I’d made my first deposit. I can’t promise that every new registration will result in no deposit free spins, but it’s certainly a good indicator of how Pocket Win looks after its members.
The beauty of all these no deposit rewards is that they let you trial some of the games, all of which you’ll have never played before. My bonuses and the winnings generated from them kept me going for quite a while. When you’ve used it all up, however, you can make your first payment into your PocketWin account to get a massive 200% match bonus up to £100. This effectively doubles the value of your deposit in bonus cash. Pay in £20, and you’ll get £40 worth of bonus money to play some great online slots. You can use the reward across any of the website’s sections – casino games, slots or bingo.
You will also receive regular bonuses as a frequent user of PocketWin. If you like, they’ll email you bespoke offers from time to time. There are also regular weekly promotions for you to enjoy, and every time they release a new game, you can take advantage of opportunities to play it for free. Finally, there’s a £5 refer-a-friend scheme, and you can earn a further reward if you engage in social media activity on PocketWin’s various platforms.
PocketWin Bonus Terms
The free cash bonus and extra spins expire within seven days it makes sense to claim and use them quickly. x40 wagering requirements also apply to these promotions, so you will need to play through the value of your bonus 40 times before you can access any winnings. As ever, wagering requirements decrease the odds of you making any money with your bonuses, but it is possible to do so. Plus, they give you the best opportunity possible to try out Pocket Win without risking your own hard-earned wonga.
It’s quite refreshing to embark on this section of a review and not mention the usual suspect like NetEnt and Microgaming. PocketWin’s decision to limit their catalogue to only their own games is a brave one, and on balance, we think it pays dividends! Yes, it does mean that the volume of available titles is somewhat more modest than a LeoVegas or 888 Casino. But you soon forget about that as you work your way through a new suite of software that you’ve never seen before. Most of the games are unpretentious with simple gameplay. But they look good and generally offer excellent RTPs. You can see why PocketWin has gained such a good reputation with those who use it.
PocketWin New Games
I mentioned this earlier, but it’s worth reiterating. PocketWin aim to release a new game every month, and they celebrate by offering players all sorts of freebies to encourage them to play it. This is why I was given the Viking Slots free spins! Check out the games grid to find out what’s new. The latest slot release is always sat in the top right-hand corner of slots section. Make sure you opt-in for emails too because you’ll often find out about newly developed games and their accompanying bonuses through that medium.
Let’s start with the PocketWin slots, of which there are 44 in the range at the time of writing. It’s easy to be sceptical about the quality of these games, so I found myself approaching them with quite low expectations. I made sure I spun through a good dozen of them in total. Initial impressions that the layout of each game is relatively basic in comparison to some of the innovative releases from more prominent software companies. All of them are laid out in a classic 5×3 reel/row grid format, most have between 10 and 20 bet lines, and there aren’t too many flashy animated intros. Some of the themes seem familiar too. Spinburst is a fairly faithful tribute to NetEnt’s Starburst. Monkey Mask Madness adopts a similar subject matter to Aloha! Cluster Pays. Elsewhere, you’ll find Viking themes, crime games and traditional ‘fruit machine’ style games. Nothing seems out of the ordinary right?
But then you start playing the games. Sure, they may not be the flashiest, but they are all brightly rendered and look good. Small animations punctuate the games too. 7 Deadly Spins was my favourite of those I played and featured plenty of blood splatters and tributes to famous movie villains to suit its bloodthirsty trope. Every game has a bonus feature, ranging from ‘pick a box’ and match games to potentially lucrative free spins rounds. I landed these rounds with a good frequency too, leading to some solid wins. All the slots I played grew on me, and I definitely found myself coming back for more. It was exciting to have so many new titles to try out! Furthermore, Pocket Win include both a standard prize pot AND a hefty progressive jackpot in many of their biggest video slots too.
You can see the available jackpot on any of the slots which offer a progressive prize before you click on it and play because it’s displayed on the thumbnail image. Considering they are unique to the site, some of the prize pots are very decent too – reaching well into six figures. I’ve picked out a couple of the best for you.
PocketWin Jackpot Agent
By many accounts, the most popular game at PocketWin, Jackpot Agent is unashamedly inspired by James Bond. It’s all their, the agent in silhouette holding a gun, the blood dribbling down the screen. It’s also one of the oldest games in the Pocket Win repertoire, and it shows a bit. The audio is a bit 90s, and the board is basic, but the real attraction is here is the generous paytable and 6-figure progressive jackpot. Wins come along at regular intervals, particularly if you play with a full complement of paylines.
PocketWin Cheese Chase
I must admit, I found wins harder to come by in this game. Cheese Chase is another ratings hit for PocketWin and gain it includes a progressive jackpot. There are nine paylines in the main game, perhaps explaining why the wins don’t come thick and fast, but if you are lucky enough to trigger the bonus, then you roll a dice to direct a mouse around a board full of multipliers and prizes. If you land on the wrong symbol, your mouse gets splatted, and you go back to the main game reels. It’s great fun! You need five jackpot symbols to hit the biggest prize.
I could spend a good while longer talking about the PocketWin games given how exciting it is to have new stuff to play. But it’s high time I moved on to the site design and other matters. Firstly, the registration process was painless. I did experience a couple of issues. Firstly, the site couldn’t find my exact address but wouldn’t let me free type it either. Annoying! Secondly, they ask you for mandatory details of your ‘occupation’ without explaining why! Other than that, however, you receive a four digit code to your phone, and once you punch that in, you get to spin the wheel of fortune.
The rest of the website is an absolute doddle to navigate. There are dedicated sections for the casino games, slots and bingo games, the latter of which I will come to shortly. There is also a special promotions section which clearly lays out all the latest deals. You can deposit and withdraw money from the ‘Banking’ tab but again simplicity trumps wide-ranging choice here, You can only withdraw via bank transfer, debit card or Paypal. The latter is good to see, even in the absence of eWallets. Paypal’s model doesn’t always appeal to online casinos because it tends to charge them. Actually moving your cash about is about as easy as it gets though – you can even deposit via your phone bill. The site is straightforward to use.
When you click on a slot game, you’re presented with three options – Play Now, Download or Demo. The former is the instant play option, which you can use within a browser. The latter gives you the chance to play try the game out for free before you bet real money, which is a nice touch. The ‘download’ option, however, directs you to your mobile device. PocketWin sends you a link so you can download a mobile-friendly version of the game as an app.
There are a couple of important things to note here. Firstly, while you can play slots within your browser, you can only play the bingo or casino games (they only offer roulette or blackjack) by downloading the game to your phone. Secondly, these games are downloading as separate ‘apps’ which is highly unusual. Or at least that’s how it seems. Fear not, however, because there is a PocketWin app which includes everything that sees on the desktop site, with the bonus that you can play bingo or table games as well. If you want to play from a phone or tablet, it’s best to just download the app rather than fart around with individual games. The app is available for iPhone, iPad and Android devices.
PocketWin Customer Support
PocketWin is a UK operator with a British customer support centre, and it’s open 24/7. There’s an email address you can contact, plus live chat and a telephone number. You can also message the team and request a callback, which is a nifty little addition you don’t see too often. The team respond quickly and clearly from what I’ve seen, and the feedback around the internet is generally positive too. The only complaint we’ve come across related to the ID verification process but I didn’t personally have any issues with it. There are no complaints from me. PocketWin takes its duties towards responsible gaming seriously as well, with regular reminders about deposit and session limits.
Finally, I promised I would mention it, and I’m not one to lie so here goes. PocketWin Bingo is as big as PocketWin Casino. Again, you can only play the bingo games from a mobile device, but they’ve worked damn hard to create a great community feel where you can chat to other players. Again, there aren’t as many individual games as you’ll discover at other sites, but what’s there is great and works perfectly for PocketWin Bingo. They haven’t attracted legions of followers in a saturated market by luck alone.
I don’t feel like I had the highest expectations when I clicked ‘join’ and started to register with PocketWin. Here’s a site that’s out on a limb with a bespoke set of games and none of the familiar slots which I play every day. But you know what? Within a few hours, I was sold! The games are outwardly simple but deceptively moreish, and site is just so easy to use! If you’re a casual gambler, you’ll enjoy the ease of use here – as well as the community spirit of the bingo section. If you’re a more regular, seasoned player, then it’s just great to have such a ready-made suite of new games to play. The games pay well, engendering plenty of trust. It’s all a lot of fun! And the no deposit bonus you get when you start your PocketWin journey helps you get a proper feel for the platform as well. I really like it; there’s absolutely no reason why you won’t too.