New customers only. €10 minimum deposit required. +18 Only. 40x wagering on bonus amounts.
Bonus Spins only available with a min. first deposit of €25. Bonus Spins are available on
Coins of Egypt only. Offer will expire after 30 days from registration.
• 100%: Slots
The Player recognises that in addition to terms stated above, they are also bound by all General Promotion Terms and Conditions, as well as General Casino Terms and Conditions.Zodiac Terms
BONUS & YAKO SPINS TERMS
Playing at YakoCasino (aka your casino!) means a lot of extras to play with. One of the examples is our Welcome Bonus. Our Welcome Bonus is very generous and should give players a good feeling of what YakoCasino is set to offer you if you become a regular player! To start, all players will receive 22 Yako Spins after the registration process is complete. The Yako Spins offered by Yako Casino are complementary but, as with any other bonus, they come with specific terms. On this page, you can read everything about our Welcome Bonus terms and the terms connected with the other bonuses we offer. First things first, we would like to sum-up our Welcome Bonus.
22 Yako Spins and we will give you up to £222!
1. Register your account to receive 22 Yako Spins on Starburst, Aloha, Finn & the Swirly spin or Joker Pro.
2. Make your first deposit and get a 50% Deposit Bonus up to £222!
How to activate your bonus!
All bonuses offered by YakoCasino will need to be activated. When you log in, a pop-up will appear to inform you that bonuses are available to you on the “Bonuses” page under the “My Account” section. On this page, the second tab shows all the bonuses available to you. Simply click “Activate” to activate your chosen bonus. Bonuses that do not require a deposit are immediately available. Bonuses that do require a deposit will redirect you to the deposit page, and the field where a bonus code is required will be automatically filled.
If you do not activate any available bonus, the bonus will not be added to your account.
Wagering Requirements at YakoCasino
While playing with a bonus at YakoCasino, it is very important to understand that we have a fantastic, player-friendly bonus system. First of all YOUR money and YOUR bonus are stored in two separate wallets. This means that, when you receive a Deposit Bonus (like our Welcome Bonus), you will always play with your own money first before you will touch the bonus funds. So, if you are lucky enough to hit a BIG WIN with your own money, you could proceed to request a withdrawal without being forced to play through the wagering requirements of the received bonus! The wagering requirements at YakoCasino are 40x the received bonus amount. This means that when you receive bonus of £10, the total wagering requirements are 40x£10 = £400. It is important to complete the wagering requirements for a regular bonus within 30 days. The wagering contributions (per game category) are explained below:
Slots: These games count 100% towards the wagering requirements.
Video Slots: These games count 100% towards the wagering requirements.
Other Games: These games count 100% towards the wagering requirements.
Video Poker Games: Do not count towards the wagering requirements.
Table Games: Do not count towards the wagering requirements.
Live Casino: It is not possible to play our live games with bonus funds.
I do not want to play with a bonus. What shall I do?
That’s no problem at all! At YakoCasino you will receive bonuses automatically but there are various ways to either exclude yourself from receiving bonuses or to cancel a received bonus. If you wish to exclude yourself, simply visit the ‘My Account’ section and go to “My profile”. Here, you can deselect the checkbox to receive bonuses. If you have received a bonus which you do not want to use, the process is similar: upon visiting the ‘My Account’ section, click on the information box next to your bonus balance and select the option ‘Cancel Bonus’.
What are the other Yako Casino bonuses and how often are they offered?
Every week, we have various promotions running that include giveaways of: Reload Bonuses, Yako Spins and Cashback. Our recurring ‘Monday Cashback’ promotion gives players, who were unfortunate enough to lose, a cashback bonus. Other promotions dish out Yako Spins and Reload Bonuses. See our ‘News and Promotions’ page for the latest offers!
What are Yako Spins?
Yako Spins are complementary spins or spins that require a deposit. While you play with Yako Spins, there will be no money deducted from your balance. Any winnings gained as a result of playing with Yako Spins will be given as a bonus that will be added to your balance. This bonus is given with specific terms (see below). Whether the Yako Spins are complementary or require a deposit will differ from time to time, and this will be clearly communicated with each offer.
Bonus Terms at YakoCasino
Please read our bonus terms carefully before you accept to receive a bonus. If you have any questions regarding our bonus terms, please contact our dedicated support team.
Version 1.7 | Last update: 28-09-2018
1. The BonusTerms apply to all bonuses offered by YakoCasino. This includess: deposit/reload bonuses, login bonuses, cashback bonuses and manual bonuses.
2. To receive a deposit bonus a minimum deposit of $/£/€/CHF10, 100 kr, R100 or ₹ 1,000 is required.
3. The maximum bonus depends on the promotional offer. This will be stipulated clearly in our communications.
4. Bonuses offered by YakoCasino are available to players from: New Zealand, UK, South Africa, Ireland, Germany, Austria, Switzerland, Canada, Sweden, Denmark, Norway and Finland and India.
5. Player residing in Canada can play their 22 free spins on Book of Aztec, Admiral Nelson or Ultra 7.
6. If you receive a promotional offer from YakoCasino and your country is not listed in point 4, this means you are eligible for the promotion offer.
7. When a bonus is received it is not possible to withdraw or transfer funds to the Live Casino. If you wish to play live, you would need to forfeit your bonus or complete the wagering requirements.
8. The default wagering requirements are 40x the received bonus amount.
9. The bonuses at YakoCasino are valid for 30 days, unless otherwise communicated.
10. Eligibility is restricted for suspected abuse.
11. To complete the wagering requirements, games from the following categories count 100% towards the wagering requirements: Slots, Video Slots and Other Games.
12. Wagering requirements cannot be completed by playing Table Games or Video Poker Games.
13. It is allowed to make additional deposits to complete the wagering requirements.
14. It is not possible to use the bonus in our Live Casino.
15. The following games do not contribute towards the wagering requirements for all bonuses offered: Simsalabim, Jungle Spirit, Dead or Alive, Secret of the Stones, Reel Steal, Egyptian Heroes, Pyramid: Quest for immortality, Blood Suckers, Dragon Island, Kings of Chicago, The Wish Master, Loaded, Retro reels – Extreme heat, Burning Desire, Jackpot jester 50k, Jackpot jester wild nudge, Super monopoly money, 1429 uncharted seas.
16. Bonuses are limited to one casino account per person, family, household, address, email address, credit card number or IP-address where computers are shared (university, school, workspace, public library, etc.). Therefore the welcome bonus can only be received once.
17. Bonuses are not available to players related to the following parties: Employees, volunteers, freelancers, board members of the YakoCasino, promotional, marketing, or other offices, licence holders, issuers of licences, service providers and any other associated, detached or connected companies.
18. Players, persons or groups of players who are found to abuse bonuses provided by YakoCasino will be excluded from the bonuses and all future promotions.
19. Without any further justification YakoCasino reserves the right to cancel a bonus at any given time.
20. It is possible to cancel a bonus or to opt-out from future bonuses.
21. When players who have not completed a successful deposit and who receive a no deposit bonus a minimum withdrawal of $/£/€/CHF 40, 400 kr, R400 applies.
22. When players who have not completed a successful deposit and who receive a no deposit bonus a maximum withdrawal of $/£/€/CHF 100, 1 000 kr, R1,000 applies and any excess winnings will be removed from the player’s account.
23. Winnings may be void if a player places bets that exceed the value of $/£/€/CHF 5, 50 kr, R50, ₹500 when a bonus is added to the player’s account and is part of the player’s total balance. YakoCasino reserves the right to forfeit the bonus and/or winnings. This will be judged by YakoCasino, at their sole discretion, after reviewing the gameplay.
24. The welcome bonus is not available for players who use Skrill or Neteller.
25. It is not allowed to mask your IP address or location. We reserve the right to close any accounts and void any bets, bonus and winnings if the account was created or used through the use of IP or geolocation masking technologies (including but not limited to VPN, Proxy Servers etc).
1. Winnings from free spins are granted as bonus money. Unless otherwise specified, the wagering requirements for free spins winnings is set at 40x the received value.
2. The bonus won as a result of played free spins needs to be wagered within 48 hours before the bonus is automatically forfeit.
3. Similar to a no deposit bonus, players who receive a free spins bonus and who have not yet completed a deposit successfully can request a withdrawal of at least $/£/€/CHF 40, 400 kr or R400.
4. Similar to a no deposit bonus, players who receive a free spins bonus and who have not yet completed a deposit successfully can request a maximum withdrawal of $/£/€/CHF 100, 1 000 kr or R1,000 When players who have not completed a successful deposit and who receive a no deposit bonus a maximum withdrawal of $/£/€/CHF 100, 1 000 kr, R1,000 applies and any excess winnings will be removed from the player’s account.
Terms for Casumo Bonuses & Rewards
1.1. We may from time to time offer you bonuses or rewards which will be credited by us into your Account. Such bonuses may only be used in relation to the facilities as may be specified when the bonus is offered to you. Acceptance of certain bonuses may be in accordance with additional or specific Terms and Conditions that shall be made available to you. Other bonuses and rewards shall be in accordance with standard promotional terms. Unless otherwise specified, our offers may be used only once, and you are not entitled to withdraw any bonus amounts or redeem any rewards without first complying with the applicable terms. A bonus at Casumo can mean free spins, extra money to play for directly or extra money you receive after making a deposit. The type of bonus and the size of it may vary and you need to wager the bonus money in order to withdraw the funds. For this reason you should check the bonus and rewards rules carefully before participating in any promotion.
1.2. (a) You understand that Bonuses and Rewards are subject to certain conditions. Unless otherwise informed in the applicable conditions, the general rule at Casumo is that Bonuses carries a wagering requirement of thirty (30) times the total amount, e.g. if you deposit €10 and obtain a €10 bonus, you would have to wager 30 times the aggregate amount, in this case being €20 (deposit + bonus). Winnings from Free Spins have a wagering requirement of thirty (30) times. Should you decide to request a withdrawal before having fulfilled the respective wagering conditions, the bonus money shall be lost. Please make sure to refer to and understand the rules and requirements of all the different bonuses and rewards.
(b) The main Casumo customer loyalty offers are the following:
(i) Welcome Bonus
A Welcome Bonus offer is available to new players who sign up for a Casumo account. Players who make a deposit for the first time on their Casumo account will become eligible to the Welcome Bonus. If you wish to enjoy our Welcome Bonus you have to know the following rules:
Our Welcome Bonus is split into 5 deposit bonuses to a maximum of €200 and 200 free spins on Starburst
The first deposit bonus is 200% up to a maximum bonus of €50 and 200 free spins (20 free spins per day the following 9 days)
The second deposit bonus is 50% up to a maximum bonus of €150
The third deposit bonus is 50% up to a maximum bonus of €200
The fourth deposit bonus is 25% up to a maximum bonus of €400
The fifth deposit bonus is 25% up to a maximum bonus of €400
All bonuses and bonus winnings must be wagered 30 times before withdrawal. Plus winnings on any free spins must also be wagered 30 times. The smallest possible deposit is €10. Turnover requirements vary depending on the game.
(ii) Free Spins
With free spins a customer gets to play for free on a game in the casino with the same chance of winning as when a customer plays with their own money. Winnings on free spins are converted to bonus money and are usually subject to a wagering requirement of 30 times. Free spins must be activated through the account, when a customer is logged in. Once these are activated, the free spins are set off and the particular game will start automatically.iii) Other Bonuses
At Casumo you can get a bonus in many different ways. Besides the welcome bonus you receive upon joining and weekly new bonus promotions, you can get lots of bonuses simply by playing at Casumo and advancing in levels. Sometimes you get a bonus when you level up, and sometimes you have a bunch of free spins waiting for you when you log in. Customers must be subscribed to our offers to benefit from these rewards.
iv) Loyalty Rewards
At Casumo you can collect points by spinning and winning. When you collect enough points to fill your progress bar, you level up with a chance to earn a reward. Rewards are given out in the form of “valuables”, these contain either free spins, deposit bonuses or bonus money. Wagering requirements would apply for any winnings from free spins and for bonus money.
(v) Wager Bonus valuable:
This bonus type is based on a wagering mechanic. Eligible players are shown valuables with specific wagering requirements. Valuables are time-barred (“Promotion Period”) and may be subject to restrictions with regards to the game on which the wagering requirement applies. Only real-money wagering contributes towards the fulfillment of the wagering requirement. Players who wager the minimum amount shown on the valuable during the Promotion Period on the eligible game(s) will receive the corresponding amount shown on the valuable. This valuable can credit Cash, Bonus Spins or Bonus Money. For avoidance of doubt, if the valuable shows “Play €20 and receive €5 bonus”, it means that the player must wager €20 of their deposit balance in order to receive a bonus of €5.
The promotion period, the eligible game(s) and the amount left to wager will be displayed on the valuable.
This Casino Bonus type may only be used once during the Promotion Period. Once the Promotion Period is over, the player can no longer make use of the bonus.
This Casino Bonus is only awarded once per person, household, shared computer or shared IP address during the same promotion period. We reserve the right to close your account and confiscate any existing funds if evidence of bonus abuse is found. Casumo retains all rights under these Terms and Conditions to verify its players’ behaviour and act thereupon accordingly.
Customers are unable to use any funds within their Bonus Balance wallet to claim this Casino Bonus. When you place a bet at Casumo, and if you have a bonus in your wallet, 50% of your bet will use your cash wallet and 50% your bonus wallet. (If you place a bet of €10 and you have an active bonus, only €5 will count toward wagering this bonus).
Players can wager in as many increments of the required wagering amount as they want to. For example for a €10 wagering requirement you can wager €5 twice to receive the bonus.
Wagering Requirements apply. Deposits must be wagered at least once before they become withdrawable. All bonuses and bonus winnings must be wagered 30 times before withdrawal. Winnings on any bonus spins must also be wagered 30 times before becoming withdrawable. Bonus funds convert automatically to real money once the Wagering Requirement is completed. Unless you complete the wagering requirements, you will be unable to withdraw your bonus money. You can make a withdrawal of your deposit balance before you have fulfilled the wagering requirement, but then you will lose your bonus money. For example, to withdraw a €5 bonus, players will have to wager €150.
Cash valuables don’t have any wagering required and the amount won will be added to the deposit balance and is withdrawable immediately.
1.3. These terms shall remain valid until a new version is made available to you on this website. These terms can also be found under section 6 of the Casumo General Terms and Conditions and in the Frequently Asked Questions page.
1.4. Casumo reserves the right to withhold and remove any bonuses awarded to you if such bonuses have not been used within six (6) months from the date when they were awarded. Individual campaigns may have a shorter expiration time and if so, this shall be stated to the player upon receiving the offer about the campaign.
1.5. If you are eligible for a bonus, wagering requirements will apply before you are able to make any withdrawals of the bonus or the winnings from bets made using bonus money. Wagering requirements can vary and will be displayed and made available for you to read once you receive the bonus. If you would like to request a withdrawal before the wagering requirements are fulfilled, Casumo will deduct the whole bonus amount as well as any winnings made from bonus money before approving any such withdrawal. Casumo has the right to choose which games and how much a game contributes to the wagering requirements.
1.6. The bonus received when the Player makes his/her first deposit on the Website has a wagering requirement of a minimum of thirty (30) times the sum of the received bonus and the deposit amount contributing to the bonus figure, unless any special Terms and Conditions apply to that offer.
1.7. Without prejudice to 1.10, different games promote differently to the wagering requirements and can be seen in the list below:
a) RNG based games
Slot machines 100%
Video Poker 30%
Casino Hold’em 10%
Oasis Poker 10%
TXS Hold’em poker 10%
Ultimate Texas Hold’em 0%
Baccarat (all kind) 0%
Punto Banco 0%
Roulette (all kind) 0%
Blackjack (all kind incl. Pontoon and Double Exposure) 0%
All other games 100%
b) Live Casino
Live Dream Catcher/Top Wheel Treasure: 100%
All Live Roulette and Live Blackjack: 10%
All other Live Casino Games: 10%
1.8. Local wagering requirements may be applied and if so, this shall be stated together with the offer.
1.9. Bonuses/free spins at Casumo can only be received once per person, household, IP address (including shared networks), device and/or credit/debit card number or any other deposit method used. Risk-free bets on any games do not qualify for Casumo’s wagering requirements. We reserve the right to close your account and confiscate any existing funds if evidence of bonus abuse/fraud is found.
1.10. Winnings on free spins may contribute to the wagering requirements. , however, wagering of bonus funds on 1429 Uncharted Seas, Bloodsuckers, Dead or Alive, Jack Hammer 2, Super Monopoly Money, Pearls of India, Scrooge, Beautiful Bones, Tower Quest, Kings of Chicago and Simsalabim, will not contribute towards the playthrough requirement. Casumo Ltd. reserves the right to forfeit any winnings if bonus funds are wagered on these games.
1.11. Individual bonus campaigns can have specific details and terms, in this case such information shall be made available to the player. You are to note that any specific terms relating to any particular bonus and/or promotion will take precedence over these Terms and Conditions in the event of there being any inconsistency or discrepancy.
1.12. During game play, bonus money is used in relation to the real money you have on your account and winnings are divided evenly according to the relation between real money and bonus money in the bet. For example, if you have €100 real money and €50 bonus money in your account, a bet of €3 will contain €2 real money and €1 bonus money and any winnings are divided into the same ratio.
1.13. The maximum bet allowed when using bonus money is of €5 per spin or €0.50 per bet line until your wagering requirements have been fulfilled. Casumo reserves the right of voiding bets and winnings resulting from bets of larger amounts.
1.14. We award bonuses and entry to selected promotions in good faith to players who use our services for entertainment purposes and as a token of appreciation for your loyal play. Free bets, bonuses and entry to promotions will be revoked, denied or withdrawn from players who abuse the spirit of our offers. ‘Abuse’ refers to players who by any other means obtain an unfair or unintended advantage. In cases where Casumo suspects that the player is acting in bad faith, Casumo reserves the right to cancel a bonus offer at any time in case of any suspected abuse of the offer and to terminate the offender’s account with immediate effect. At our sole discretion, we may not issue refunds of any deposits, balances or winnings generated on the account should abuse be suspected. The term “Abuse” shall include but is not limited to the opening of multiple accounts to claim multiple bonuses.
1.15. You understand that you will only be able to receive or benefit from offers that apply to your country of residence and, where stated, deposit payment method. Casumo reserves the right to vary the amount of bonuses granted depending on the user’s country of residence at any time and for any reason whatsoever. We reserve the right to offer a specific bonus to a specific customer or group of customers, to terminate a bonus offer without notice or compensation, to change the terms of a bonus offer and/or to exchange one type of bonus offer for another at our sole discretion and at any time. Any change or revocation of a bonus shall not not affect customers who have opted in the bonus and made a deposit in expectation of receipt of a bonus and/or commenced play in relation to the bonus.
1.16 While playing with wagers made using their bonus balance, players are strictly prohibited from delaying the playing of a game round until after the wagering requirement for that bonus has been met, and/or they have deposited new funds. This includes all bonus and/or free spin modes and features which may arise as a result of wagers made using the player’s bonus balance. In the event that this occurs, the player agrees that their bonus and/or any associated winnings may be voided.
1.17 Before any withdrawals are processed, your play will be reviewed for any irregular playing patterns. For fair gaming purposes, equal, zero or low margin bets or hedge betting, shall all be considered irregular gaming for Bonus playthrough requirement purposes. Should Casumo deem that irregular game play has occurred, it reserves the right to withhold any withdrawals and/or confiscate all winnings, and if applicable, after cancelling bonuses, to reinstate the deposit on the player’s account, without necessarily informing the player.
1.18 Casumo reserves the right to withdraw the welcome offer at any time without prior notice by ceasing to make the promotion available on the Website. This shall not affect customers who have opted in the welcome offer and made a deposit in expectation of receipt of a bonus and/or commenced play in relation to the welcome offer.
Updated on: 21st March 2019Casumo Terms
The following are the terms and conditions of the “£88 FreePlay” promotion (the “Promotion”).
If you: (i) play or register an account in the UK all references to the Promoter shall mean 888 UK Limited; (ii) play in Germany, Austria, Switzerland, Sweden or Ireland all references to the Promoter shall mean Virtual Digital Services Limited; or (iii) if you play in Canada all references to the Promoter mean Cassava Enterprises (Gibraltar) Limited. All three entities are part of the 888 group of companies.
In addition to enjoying FreePlay in selected games, player may win up to a total of the exact amount of FreePlay won on the Spin the Wheel game through the FreePlay. These wins are considered as a bonus.
|Video Slots & Slots, Keno, Race, Dice and all other games that do not appear in the table||100%|
|All versions of Roulette, Caribbean Poker, Triple Card Poker & Poker table games||20%|
|All versions of Blackjack, Live Casino games, Hi-Lo, VideoPoker, Baccarat||10%|
10 Free Spins on registration
100% Match Offer up to £200 on first deposit for Slot Games
Use of funds
Up to 50 Free Spins on First Deposit
1.1 For a person to be registered as a player, that person must submit an application for registration. The application will, at least, require the following details about the player:
A person maintaining a registration warrants and represents that any information provided by it in its application form is true, updated and correct. Registrations must be personally made. Videoslots will not register the person and, where that person has already been registered, Videoslots will cancel that individual’s registration as a player if it becomes aware that person has provided false information when registering as a player. Only one account per player is allowed. Should you attempt to open more than one account, under your own name or under any other name, or should you attempt to use the Services by means of any other person’s account, we will be entitled to immediately close all your accounts, retain all monies in such accounts and bar you from future use of the Services. It is the players responsibility to know that his gaming is legal within the territory he resides in.
Videoslots is required to identify and verify all players registered with it. Accordingly Videoslots may verify the details collected during registration stage against public records or other records held by independent sources. In order to verify the identity of a player using third party Identity Verification Services the Videoslots is required to transfer details relating to the player to third parties. You hereby grant your explicit consent to the disclosure, transfer and sharing of data with any third party company that Videoslots may choose from time to time that provides such a service. Currently, Videoslots uses Experian, however maintains will discretion to choose alternative sources as it sees fit without further consent being required.
You are prohibited from selling, transferring or acquiring accounts to or from other Players.
Funds cannot be transferred from your account to the account of another Player.
You must read these Terms and Conditions carefully in their entirety before ticking the box for acceptance. If you do not agree with any provision of these Terms and Conditions, you must not use or continue to use the Websites.
You fully understand and agree to be bound by the Terms and Conditions contained herein, as may be amended by us from time to time.
Whenever we amend these Terms and Conditions in a way that would limit your current rights or otherwise may be to your detriment, we will notify you prior to such changes taking effect. If you do not agree to the updated Terms and Conditions, you must stop using the Websites.
You may close your account at any time by clicking on in the homepage Profile and requesting the termination of your account with Videoslots. Before doing so it is required that you withdraw all your funds.
1.2 A person applying for a Videoslots Account warrants not being:
1.3 A person registering at Videoslots accepts and acknowledges:
1.4 Videoslots reserves the right, at its own discretion, to:
If Videoslots is of the opinion that there are legitimate concerns that the Account is, has been or maybe used for illegal, fraudulent or dishonest activities, we reserve the right to:
1.4.1 Inactive Accounts
1.4.2 Dormant Member Accounts
1.4.3 Blocked/ Excluded Accounts
1.4.4 Closed Accounts
1.5 Videoslots warrants to:
1.6 Any disputes involving an account and/or transactions in conjunction with an account which cannot be solved by these Terms and Conditions, shall be solved in accordance with Maltese law.
1.7 An Account Holder can notify Videoslots to limit the maximum amount to wager. An account holder may also decide to exclude himself/herself from playing a definite or indefinite period of time. An account holder, who has restricted playing at Videoslots, as described above, may revoke the limitation or exclusion, by following the procedure set out in 1.9.
1.8 If Videoslots.com mistakenly credits your account with winnings that do not belong to you, whether due to a technical or human error, the amount will remain the property of Videoslots.com, and the amount will be transferred from your account. If prior to Videoslots.com becoming aware of the error you have withdrawn funds that do not belong to you, without prejudice to other remedies and actions that may be available at law, the mistakenly paid amount will constitute a debt owed by you to Videoslots.com. In the event of an incorrect crediting, you are obliged to notify Videoslots.com immediately by email.
1.8.1 You shall ensure that money that you deposit into your Member Account is not tainted with any illegality and, in particular, does not originate from any illegal activity or source; You understand that by participating in the games you take the risk of losing money deposited. You shall not be involved in any fraudulent, collusive, fixing or other unlawful activity in relation to your or third parties’ participation in any of the Games and shall not use any software-assisted methods or techniques or hardware devices for your participation in any of the Games. We hereby reserve the right to invalidate any betting in the event of such behaviour
1.9 . Responsible Gaming
You are able to set how much you can wager in a chosen period. When the limit has been reached you will get a message which informs you that your wager limit has been reached and you will not be able to place any further bets.
You can change or remove your wager limit. The change will automatically take place after a period of 7 days. If you want to decrease your limit, the change will take place with immediate effect.
After your registration and before you start playing, Videoslots will ask you to specify your occupation and the amount you can afford to spend on gambling per month. Please consider that the above amount will be set as your monthly limit of loss and will be used for KYC and responsible gambling purposes. When the limit has been reached you will get a message which informs you that your loss limit has been reached and you will not be able to place any further bets. You will be able to review these settings should your occupation and amount change. You can change or remove your loss limit. The change will automatically take place after a period of 7 days. If you want to decrease your limit, the change will take place with immediate effect
You are able to set how much you can lose during a chosen period. When the limit has been reached you will get a message which informs you that your loss limit has been reached and you will not be able to place any further bets. You can change or remove your loss limit. The change will automatically take place after a period of 7 days. If you want to decrease your limit, the change will take place with immediate effect
You can set a time limit on how many minutes you can play before game play is interrupted.
You can change or remove your time limit. The change will automatically take place after a period of 7 days. If you want to decrease your limit, the change will take place with immediate effect.
You can unlock your account for the rest of the world. The unlock will automatically take place after a period of 7 days. If you want to extend your lock, the change will take place with immediate effect.
In the United Kingdom, we cannot revoke the lock set on your account. Therefore, you must wait until the chosen period expires.
You can choose to self-exclude for a period of 6 months, 1 year, 2 years, 3 years or 5 years. During this period your account cannot be re-opened under any circumstance. We also recommend that you do this for any other operator you may be registered with.
After the period has ended you can contact our support by e-mail, live chat or via phone to request your self-exclusion to be lifted. You will be then able to log into your account after your 24-hour cooling off period expires.
During the 24 hour period you can at any time change your mind by contacting support again, In this situation, your self-exclusion will remain active and renewed to a minimum of 6 months.
In addition to that, you have the option of selecting a self-exclusion period of up to five years and we also recommend that you do this for any other operator you may be registered with.
Please note that you will not be eligible to re-open your account until the chosen period of time expires.
Upon re-opening request (Live chat, e-mail) when the chosen period of time has expired, one of our CS representatives will contact you over the phone in order to provide you with self-exclusion implications and education. We will then implement a one-day cooling-off period so you can reconsider the decision to access gambling again.
Loss of control
Addiction /financial issues
1.10 Players shall not deposit money derived from ill-gotten means.
2.1 You may participate in any Game only if you have sufficient funds on your Member Account for such participation.
2.2 You must deposit funds using a number of payment methods including VISA, VISA electron, Mastercard, Skrill, euteller and Neteller.
2.3-The minimum deposit amount is of €10/£10. There are no processing fees if you are using a payment service provider other than Euteller. In the case that you are using Euteller a processing fee of 1.95% is charged.
2.4 Deposits are immediately processed and the updated balance is shown on the member account instantly whenever a payment service provider is used. Videoslots does not take responsibility for any delays caused due to its payment system or due to delays caused by any third party.
2.5 We are required by our licence to inform customers about what happens to funds which we hold on account for you, and the extent to which funds are protected in the event of insolvency We hold customer funds separate from company funds in a designated players account. This means that steps have been taken to protect customer funds but that there is no absolute guarantee that all funds will be repaid. This meets the Gambling Commission’s requirements for the segregation of customer funds at the level: medium protection.
This also meets the Malta Gaming Authority requirements for the segregation of and protection of player funds from our Creditors in the event of our bankruptcy.
2.6 Videoslots shall have the right to refuse a payment or a wager to an account holder, until the Account Holder’s identity has been verified.
2.7 Withdrawals from a Videoslots Account are made through payments addressed to the Account Holder or transferred to a bank account held in the name of the Account Holder, as advised by the Account Holder. Videoslots reserves the right to perform enhanced due diligence where a change is requested.
2.8 Minimum withdrawal amount is €20/£20 for all payment methods including bank transfers. Please contact customer support at firstname.lastname@example.org if you wish to withdraw less than the stated amounts. A processing fee of 3.95% shall apply
All withdrawals with normal bank wire are free of charge regardless of how many times you wish to withdraw per day.
2.9 A player may withdrawal as many times as he wishes as long as the threshold as set out at 2.3 above are always exceeded. If a player withdraws more than once in a 1-day period a processing fee of €2.5/ £2.5 shall apply. All withdrawals with normal bank wire are free of charge regardless of how many times he wishes to withdraw per day.
Videoslots will not charge you any fee on bank wire withdrawals. However, you are advised to check with your bank as to whether they will impose any such charges. Videoslots will not be responsible for any commissions applied to you as this is beyond our control.
2.10 Videoslots will retrieve proof of the Player’s identity and request standard due diligence documentation to be provided. In addition, whenever the accumulated amount of withdrawals made by a Player on the website exceeds €2,000 Videoslots will also carry out additional due diligence checks, and if the documents in hand are considered to be no longer valid, Videoslots may request the player to provide further due diligence documentation prior to processing the withdrawal request.
In this case Videoslots will contact the Player to provide due diligence documentation such as a copy of identification document, proof of address and proof of ownership of the depositing source, always blanking out and sensitive and confidential information. Videoslots will process the withdrawal once satisfactory proof has been received.
2.11 Should the abovementioned threshold not be exceeded, Videoslots ensures to process all withdrawals within 48 hours, without making any guarantee. There may be instances when a player’s gaming patters need to be investigated prior to authorising a withdrawal and in such cases the player acknowledges that delays in processing withdrawals can be expected in certain instances, and for such reasons Videoslots may not be in a position to provide an explanation as to why a withdrawal is not yet processed. Such events include fraud and money laundering investigations by Videoslots and by the competent authorities.
2.12 Videoslots is committed to its anti-money laundering policy and bound by all laws and regulations which apply to it. Accordingly, Videoslots prohibits transfers between player accounts, and prohibits players depositing from one medium and attempting withdrawals to another. These events are tackled with great suspicious and can be reported to the authorities. These events as well as any other suspicious transactions will be reported to the authorities.
2.13 Videoslots reserves the right to charge a transaction fee on deposited amounts which were not used for wagering prior to being withdrawn. The transaction fee will not exceed 3.95%, however Videoslots reserves the right to levy any higher or lower amount.
2.14 Videoslots reserves the right to charge for withdrawals for administrative cost as indicated on the website, which for instance occurs when more than one withdrawal occurs in a 7 day period.
2.15 If, whilst playing progressive slots, you win a jackpot of or more than €50’000, you may be required to wait up to 30 working days for the payment to be processed from the time of winning. After this period, the account holder will be permitted to withdraw the total win irrespective of size.
For winnings that are not categorized as progressive jackpots, the following applies:
For the avoidance of doubt, Videoslots is obliged to carry out additional due diligence checks, which may result in a delay in you receiving your funds.
2.16 For MGA customers, all pay-outs will be paid in Euros.
2.17 Videoslots will not be held liable by customers in relation to pooled supplier jackpots. Videoslots is under no obligation to pay out a jackpot win until a full verification process has been confirmed (including verification of the player and win) and the payment has been authorised by Videoslots or any third party supplier.
3.1 Videoslots upholds strict confidentiality regarding all relations with an Account Holder. Data will be disclosed if required by the governing authority, the judge or another public authority, and/or in the event of an Account Holder violating the Videoslots Rules, data can be disclosed to a third party for investigation purpose.
3.2 The Account Holder chooses a password and a username. It is an Account Holder’s own responsibility not to share this information. If the Account Holder has reason to believe that others have become party to this information, the Account Holder should immediately contact Videoslots’ Support and a new password will be issued.
3.3 Card deposits may, from time to time, be partially and/or fully declined subject to certain security systems managed in collaboration with a Payment Solution Provider and/or a Financial Institution. Such security measures may decline legitimate Cards, which nevertheless, at a particular time, may not be possible to process. Videoslots’ personnel do not control the said systems, nor do they have any knowledge of the reasons for any deposits being declined.
3.4 Videoslots may request documents to verify the identity and/or authorisation to use a specific Card and/or other facts provided by the Account Holder before expediting deposits and/or withdrawals. This may cause slight delays.
3.5 The use and abuse of a bug in any of the gaming software provided through any software offered through Videoslots is illegal. Videoslots shall take all necessary measure in case of a use and/or abuse of a bug from a player as blocking of the player account, freezing of the funds and eventually legal proceedings.
3.6 Only one bonus per household/IP address can be used. In case of bonus abuse, said bonus will be forfeited and any funds on this account shall be frozen.
3.7 Videoslots reserves the right at their own discretion to cancel, reverse or adjust any transactions and/or forfeit funds due to any: technical failure, “manifest error”, Force Majeure; Violation of the Terms and Conditions; Collusion, Game abnormalities; unintended use of Bonuses, including those caused or actioned by Players or by the Videoslots system; Promotions, Rewards or incentives of a similar nature and/or criminal actions;
3.8 Videoslots does not acknowledge or accept any liability whatsoever for damage to a Casino Player and/or a third party caused directly and/or indirectly due to any:
3.9 Player withdrawal of funds are performed through the same method as deposit. This means if a player deposits with Skrill, a withdrawal shall be made to the same Skrill account. Except in the case of winnings in excess of 30,000 in that case clause 2.15 shall apply.
4.1 Bonus Terms and Conditions
In order for you to have more fun in the casino, Videoslots.com offer several different bonuses! Available bonuses: Welcome Bonus, Reload Bonus, Reward Bonus and Bonus Spins.
As a Videoslots.com player you have the opportunity to receive generous casino bonuses and free spins via email and sms.
Go to My bonuses to see which bonuses you have active.
Welcome Bonus (activated once, only when making your first deposit)
Wager requirement: 20 x bonus
Number of days: 60 days
Other information: Winnings from your bonus money will be paid out to your Account Balance in 10% increments and shall be immediately withdrawable.
Reload Bonus (you need a bonus code to activate this and you´ll find the code in an email, sms, or on the website.)
If no specific information is given regarding wagering requirements when receiving a reload bonus, the wagering requirement is set to:
Wager requirement: 20 x bonus
Number of days: 7 days
Other information: Winnings from your bonus money will be paid out to your Account Balance in 10% increments and shall be immediately withdrawable.
Reward Bonus (you need to earn a reward with a bonus attached to it to activate this bonus. Can be found under “My Rewards”)
If no specific information is given regarding wagering requirements when receiving a reward bonus, the wagering requirement is set to:
Wager requirement: 20 x bonus
Number of days: 7 days
Other information: Winnings from your bonus money will be paid out to your Account Balance in 10% increments and shall be immediately withdrawable.
What is Wager Requirement?
If you for example receive a bonus of € 100 to your bonus account. To turn the bonus money into real money you need to wager the deposited amount 20x bonus (Total wager of € 2,000). You can make as many deposits as you want during your bonus qualification. Your bonus money will be paid out in 10% increments, if you have wagered € 200 you will receive a bonus payout of € 10 to your Main Account Balance.
The wager requirement to complete a bonus is based on a specific game’s RTP (return to players), a game with 96% RTP contributes 100% to the wager requirement, a game with 95% RTP contributes 125% to the wager requirement, while a game with 97% RTP contributes 75%. Every 0.01% over 96% RTP of a specific game gives 0.25% less (max 75%) contribution to the bonus wager requirement. Every 0.01% under 96% RTP of a specific game gives 0.25% extra (max 75%) to the contribution of the bonus wager requirement. You can find all games’ RTPs on this page https://www.videoslots.com/payout-ratios/, please select “Theoretical” view of the RTP and not “Actual” view.
Gonzo’s Quest has a 96% RTP so it contributes 100% to the bonus wager requirement.
For example, if you wager € 20 in Gonzo Quest, € 20 are added to the wager completion of your current bonus.
Starburst has a 96.1% RTP so it contributes 97.5% to the bonus wager requirement.
For example, if you wager € 20 in Starburst, € 19.5 are added to the wager completion of your current bonus.
Irish Eyes 2 has a 95% RTP so it contributes 125% to the bonus wager requirement.
For example, if you wager € 20 in Irish Eyes 2, € 25 are added to the wager completion of your current bonus.
Please note that this only applies for games in our “Videoslots”, “Slots”, “Vegas” and “Scratch Cards” categories, no game from these four categories can contribute less than 25% or more than 175% to the bonus wager requirement.
The categories “Roulette”, “Blackjack”, “Video Poker”, “Other Games” generate a fixed lower contribution to your bonus conversion – 10% of the wagered amount. For example, if you wager € 20 in roulette or blackjack, € 2 are added to the wager completion of your current bonus.
During an active bonus, you are not allowed to enter or play any “Jackpot Games”. If you try to enter a non-qualifying game, a warning message will appear, and if you decide to enter that game anyway, all bonus money and winnings will be refunded to the casino.
What is “Return to Players” (RTP) mentioned above?
The “Return to Players” or shortened “RTP”, is to describe a game’s theoretical payout percentage, such as how much of all wagered money that game will pay back to players over time. RTP is typically expressed as a percentage, like 96%, which would mean that out of every € 100 bet, the player may expect to receive € 96 back in winnings. It’s important to understand, when it says that 96% of money put in is returned to player, it doesn’t say which player gets the money. You can hit a big win on your first bet or be as unlucky to never win anything, it’s all randomized. But in the long run 96% of all the bets put into the game is paid out as winnings to the players playing the specific game. Another important factor when describing RTP is variance. Some games has a high variance, this mean that the game have a low hit frequency, but when hit, you will more often win big in comparison with a slot that has low variance. Games that have a low variance, have a high hit frequency with a lot of smaller wins.
When we mention RTP in the text, we mean “Theoretical Return to Players” (TRTP).
What is Number of days?
This is the number of days you have to clear the bonus. Any uncleared bonuses, will expire after the number of days have passed.
You can have only one bonus active on your account at a time. If you have an active bonus and want to activate a new one, you need to deactivate the old one first. Any winnings earned with the old bonus will be transferred to your Account Balance but your forfeit the remaining bonus.
Your bonus money will be paid out to your Account Balance in 10% increments and shall be immediately withdrawable.
You cannot bet € 20 or more of the bonus money in a single game, if you wish to bet over € 20 your bonus will be forfeited.
Casino bonuses are only valid in casino games on www.videoslots.com.
No player shall have more than one account. If we discover multiple accounts we reserve the right to gather all funds in the first account registered by the player and to close down the other accounts. Any remaining bonuses will be forfeited.
Bonuses are intended to spice up our players’ gaming experience, and they are only to be used in that manner. Any bonus breach will lead to blocked accounts and forfeited winnings and bonuses.
Videoslots.com reserves the right to amend the bonus terms and structure at any given time.
At Videoslots.com it is optional to activate a bonus. You either use a bonus code when you deposit or go to My bonuses to activate.
Risk-free bets on any games do not qualify to the wagering requirements.
4.2 Videoslots shall not be liable for playing device malfunctions nor attempts by Player to participate in any of the Games or promotions by methods, means or ways not intended by Videoslots. Videoslots reserves the right to cancel Player’s Account for any reason and issue any balance in Player’s Account at the time of such cancellation.
Unless specified the Videoslots casino bonus shall be used within 30 days of issuing.
4.3. All fee spins or non-deposit bonuses given via our reward system are wager free if no other terms are specified.
4.4 The casino game descriptions is a service from Videoslots.com, with the purpose to explain each game and make it easier for a user to get an overview of each game. Videoslots.com takes no responsibility for any errors in these explanations of the games. If there is a discrepancy between the description and gaming rules accessible within each game, the latter has precedence.
4.5 In case when a player is wagering a current bonus, and is offered another concurrent bonus/promotion, for instance from an affiliate’s website, even in the case where the offer is not personalized, then the Player shall first contact the Videoslots.com Customer Support Team to confirm that such bonus is valid for himself/herself. If such eligibility is not confirmed and received by the Player, then the Player shall risk having the bonus and winnings from that bonus voided. All free money bonuses are, if not otherwise specified, a welcome bonus for new Players. Each Player is only eligible to one welcome bonus.
4.6 Common to all Videoslots.com’s bonuses is that you can forfeit the bonus and withdraw the winnings and paid out bonus funds at any time. Only the remaining balance of the bonus which has not yet been released will be forfeited.
4.7 New players registering are eligible for a bonus of € 10 upon first deposit (minimum deposit: € 10). Once activated on the players account the € 10 will be automatically added to the players real money account. Videoslots.com reserves the right to end this promotion at any given time. To be able to withdraw this bonus money, you need to wager € 200 in the casino.
4.8.1 If Videoslots.com chooses to exclude or ban a player from www.videoslots.com, from the day Videoslots.com communicates the intention to ban or exclude the player, the player shall no longer maintain the right to claim or receive any rewards or cash rewards, including “The Weekend Booster” and races, even if the entitlement to the rewards or cash reward arose before the exclusion or ban was imposed but at a time when the reward or cash did not yet appear in the player’s account. The player shall be prohibited from making any claim to receive such rewards or “The Weekend Booster”.
4.8.2 If a player chooses to self-exclude or self-ban from www.videoslots.com, from the day the player communicates the intention to self-ban or self-exclude, the player shall no longer maintain the right to claim or receive any rewards or cash rewards, including “The Weekend Booster” and races, even if the entitlement to the rewards or cash reward arose before the self-exclusion was imposed but at a time when the rewards or cash did not yet appear in the player’s account. The player shall be prohibited from making any claim to receive such rewards or “The Weekend Booster”.
4.9 Welcome Spins- First registration and deposit
4.9.1 New players registering are eligible for 11 Welcome Spins in a random game chosen by Videoslots.com upon registration and completion of a first deposit of a minimum of €/£10. You must deposit within 24 hours of registration to be eligible. The Extra Spins need to be activated in your account within 7 days and used within 24 hours. All winnings from your Welcome Spins are wagering free. Winnings are immediately withdrawable.
4.9.2 All winnings from Welcome Spins will be transferred to your Account Balance. If you would like to request a withdrawal before the 11 Welcome Spins are completed, you forfeit the remaining Spins. You can withdraw the winnings and paid out bonus funds at any time.
4.10 Aborted or Miscarried Games
4.10.1 Videoslots is not liable for any downtime, server disruptions, lagging, or any technical or political disturbance to the game play. Refunds may be given solely at the discretion of the management.
4.10.2 Videoslots shall accept no liability for any damages or losses which are deemed or alleged to have arisen out of or in connection with website or its content; including without limitation, delays or interruptions in operation or transmission, loss or corruption of data, communication or lines failure, any person’s misuse of the site or its content or any errors or omissions in content.
4.10.3 In the event of a Casino system malfunction all wagers are void.
4.10.4 In the event a game is started but miscarries because of a failure of the system, Videoslots shall refund the amount wagered in the game to the User by crediting it to the User’s Account or, if the account no longer exists, by paying it to the User in an approved manner; and if the User has an accrued credit at the time the game miscarried, credit to the User’s Account the monetary value of the credit or, if the account no longer exists, pay it to the User in an approved manner.
4.10.5 In the event of an error in the published odds or the payable, Videoslots will notify the User of the error, void all bets and cancel any winnings. Videoslots will seek to place all parties directly affected by such an error in the position they were in before the error occurred.
4.11 Tournament Rules
From time to time, Videoslots may offer slots tournaments (‘Battle of Slots’) on the Website. In a slots tournament, within its stipulated duration participants wager a set value in a maximum number of game rounds in a particular slot game, and one or more participating players recording the largest amounts of total game winnings in the tournament win one or more prizes in accordance with the prize table for the tournament.
The pre-defined particulars of each tournament are the same for all participants and are shown in the tournament area of the Website. This area may also contain additional rules, terms and conditions which apply in addition to these terms and conditions. It is strongly advised that the particulars, rules and other information displayed in the tournament area of the Website are understood prior to participating in a tournament. Please contact us if you need any help.
A player may enter one or more tournaments by registering for each tournament. Registration for non-free tournaments is subject to sufficient balance in the player’s account and may be refused for any reason and without providing reasons. Players must register for participating in a tournament before the closing of the registration period of the tournament, the time of which is displayed by a countdown timer running from the moment the first player has registered for the tournament. When a player registers to participate in a tournament, the player receives an entitlement to a pre-defined maximum number of game rounds in a particular slot game, which entitlement can be used to make wagers of a pre-defined value within a pre-defined duration, all as stipulated for the particular tournament. Participants making use of an option to make multiple participation fee payments will receive such an entitlement for each participation fee. In the event of abuse by a participant, a system error or administrative correction, an entitlement may be cancelled. The entitlement for each tournament is restricted to the slot game designated in the particulars of the tournament. Wagers in a slot game in a tournament have a pre-defined value and the amount wagered cannot be freely determined by participants. The number of game rounds to which a participant is entitled in a tournament is limited to the number shown in the particulars of the tournament. Participants do not have to play the maximum number of rounds but may have less chance of receiving a prize when not all rounds are used. Game rounds can only be used within a stipulated duration as shown in the tournament area of the Website and/or by an onscreen countdown timer displaying the time left.
Tournaments are started in one of two ways. A scheduled tournament commences at a stipulated at a specific, pre-stipulated time. A Sit ‘n Go tournament commences as soon as the stipulated minimum number of participants has registered for participation in the tournament. A tournament may be cancelled if no player or an insufficient number of players has registered for participation.
Participation in tournaments is free in the case of tournaments shown as such (‘Freerolls’), and is subject to a participation fee (‘buy-in’) in all other tournaments. The amount of the participation fee is stipulated for each tournament and is the same for all participants in a tournament. In some tournaments subject to a participation fee, participants may have the option to make multiple participation fee payments.
In tournaments with a participation fee, a commission (‘rake’) of 10%, or of such other percentage as may be specified for a particular tournament, is deducted from buy-ins and retained by us. This commission is non-refundable.
A loss of a wager in a game round in a tournament is not deducted from the balance of a participating player’s account but the wager is deducted from the player’s entitlement in the tournament. A winning in a game round in a tournament is not added to the balance of a participating player’s account and cannot be paid out. In progressive tournaments, a valid winning in a game round in a tournament is added to the total of prizes of the tournament. Our calculation of winnings is final and not subject to audit or correspondence.
The prizes for each tournament are specified in the prize table for the tournament in the tournament area of the Website, and may be different for each tournament. The total of prizes may be divided equally or unequally between multiple winners. The total of prizes for each tournament may be built up in different ways. In normal tournaments, the total of prizes consists of the total of participation fees of all participants minus the commission retained by us. In tournaments with a guaranteed total of prizes, the total of prizes consists of the higher of either a minimum amount stipulated by us for each such tournament or the total of participation fees of all participants minus the commission retained by us. In progressive tournaments, the total of prizes consists of all valid winnings resulting from game rounds played within the tournament, plus the value of unused wagers to which participating players were entitled, minus the commission retained by us. The type of tournament in terms of the build-up of the total of prizes is stipulated for each tournament. We may add additional prizes to one or more tournaments, as indicated for each tournament. Such additional prizes may consist of free spins, bonuses or products and services.
Tournaments may or may not have a jackpot, as stipulated in the tournament area of the Website. Players participating in jackpot tournament acknowledge that a jackpot won in a game forming part of a round in a tournament will be shared with and divided amongst other winning participants in accordance with the prize table for the tournament. By participating in jackpot tournament, players give their consent to such sharing and division. Players participating in jackpot tournaments furthermore acknowledge and agree that a jackpot is accumulated and paid out in euro and that conversion from and to the player’s account is conducted where necessary at the player’s expense and currency risk. If a jackpot is won in a tournament and amounts to €50,000 or more, a reasonable period will be required for processing. Players will be informed of the processing time without undue delay.
Each tournament has a pre-defined number of winners, which may be one winner or multiple winners as stipulated for each tournament. The participants in a tournament are ranked according to their winnings in game rounds in the tournament, with higher recorded winnings in a tournament ranking higher. The participants amongst the pre-defined number of highest ranking participants win the tournament.
Notwithstanding anything contained in clause 4.11 Aborted or Miscarried Games, in the case that a player gets disconnected due to a fault not originating from Videoslots, no money will be returned. We reserve the right to cancel a tournament at any time for any reason without disclosing such reason. Circumstances in which cancellation of tournament may, or may not, occur include when the number of participants is insufficient, when a game or system error occurs, when connectivity issues have disturbed the tournament, and when fraud or other suspect activity is discovered. If a tournament is cancelled, no refund is due. However, if our server or system crashes or suffers downtime with the effect of interrupting a tournament, all tournament participation fees will be returned to the participating players.
5.1 The Videoslots Rules as published from time to time in English govern this Contract. Translations into other languages are made as a service and are made in good faith. However, in the event of ambiguity between the English version and a translation, the English version has priority over any translation.
5.2 Videoslots reserves the right, at all times, to resolve any disputes, at its own discretion, in accordance with principles of equity.
5.3 In the event that Videoslots is found liable in any way, by a court of law and/or a similar authority, with legal competence and/or jurisdiction over Videoslots, then Videoslots’ liability is limited to the amount of the Stake, or the Net Winnings, whichever is the lesser. Alternatively, when relevant and applicable, the amount recorded in the Videoslots Account or the amount transferred into or out of the Videoslots Account, whichever is the lesser.
5.4 Videoslots shall not be responsible for:
5.5 Videoslots will disclose personal data when ordered to do so by any governing authority and/or under any legal provision contained in the governing law. For fraud detection and control purposes you agree that Videoslots has the right to transfer your personal data to third parties, including so-called AVS service providers and other partners. Furthermore, Videoslots reserves the right to disclose personal data to relevant recipients where Videoslots has reasonable grounds to suspect irregularities that involve a Videoslots Account.
5.6 Money Laundering Policy. Videoslots.com is working continuously to prevent money laundering. Several different tools are in place to prevent money laundering:
Any suspected Money Laundering activities will be investigated, and acted upon, immediately.
Chat rooms are available on Videoslots which offer tournaments. In our chat rooms we expect that our users treat each other respectfully. We want our users to feel comfortable and happy to be able to chat with other like-minded users. By entering the Videoslots chat room you agree to the following terms and conditions:
Players not following our rules and conditions may have their chat privileges disabled on a temporary or permanent basis by the site administrator.
Please note that chat rooms are moderated and that all conversations are logged and recorded and that any suspicious chats will reported to the relevant authorities. We also reserve the right to remove a chat room at any time.
Please bear in mind that the best way to respond to verbal attacks is by ignoring them. Do not be tempted to also become abusive because that could also mean your chat exclusion.
A player may also contact customer support using a live chat facility. In this case the player must be courteous towards the staff. Any offensive or abusive behaviour will be reported, and Videoslots reserves the right to close your member account immediately for such reprehensible behaviour.
We take your complaints seriously and shall use our best endeavours to resolve your complaint as soon as possible.
If you have a complaint to make regarding our services, contact us in one of the following ways:
By post: Videoslots Ltd, Level 2 The Space, Alfred Craig Street, PTA 1320 Pieta, Malta
We encourage you to contact us as soon as circumstances for a complaint arise and in no case later than 6 months of the occurrence. We will acknowledge any complaint made by you immediately and in any event within 24 hours. Your complaint will be escalated to the appropriate person internally. If your complaint remains unresolved after a period of 8 weeks (players residing in Great Britain) 10 days (players residing in Malta or playing under our MGA licence) ,
Players residing in Great Britain:
You should contact the Independent Betting Adjudication Service (IBAS).
Telephone: 020 7347 5883
For disputes under £10,000 the decision of IBAS will be binding on us with your acceptance.
For disputes over £10,000 the decision of IBAS will not be binding unless we accept the decision
IBAS decisions do not take affect as an Arbitration award
Players residing in Malta or playing under our MGA licence:
You should contact the Maltese Alternative Dispute Resolution Entity (MADRE)
For disputes under €5,000 the decision of MADRE will be binding on us with your acceptance.
For disputes over €5,000 the decision of MADRE will not be binding unless we accept the decision
IBAS decisions do not take affect as an Arbitration award
You may also use the European Commission’s online dispute resolution portal http://ec.europa.eu/odr to file the complaint.
If you remain unhappy you can contact the Malta Gaming Authority ( MGA)
Telephone Number: +356 25469000
Address: Malta Gaming Authority Building SCM 02-03, Level 4, SmartCity Malta, Ricasoli SCM 1001, Malta
Email email@example.com to obtain a copy of our complaints policy.
The parties agree that any dispute, controversy or claim arising out of or in connection with these Terms and Conditions, or the breach, termination or invalidity thereof, shall be submitted to the exclusive jurisdiction of the Maltese courts.VideoSlots Terms
These Are The Main Conditions
1.Any funds required to trigger the bonus
2. bonus funds
3. any remaining funds.
2. You can forfeit your bonus amount at any time and withdraw any remaining balance.
• The bonus and any winnings will be forfeited if wagering requirements have not been met within 60 days of the bonus being credited.
• You can place a maximum bet of €5 per spin when you have the bonus active.
• The 100 spins can only be used on our Vikings slot, paid out at 20 free spins per day for five days – the winnings absolutely wager free.
• For any free spins, you will have 24 hours in which to claim your free spins and 72 hours to play with them once claimed.
• Please note that different games contribute a different percentage towards the wagering requirements:
i. Slots* and other games 100%.
ii. All games under the “classic slots” tab 75%.
iii. All Live Dealer Roulette and black jack 10%.
iv. All Live Dealer Baccarat and Casino Holdem 5%.
v. All table games and video pokers 0%.
vi. *Blood Suckers, Kings of Chicago and 1429 Uncharted Seas: 50%.
3. Excluded games: Beautiful Bones, Tower Quest and Dead or Alive
• Players residing in Albania, Azerbaijan, Belarus, Bosnia and Herzegovina, Croatia, Georgia, Great Britain, Romania, Ukraine, Serbia, Slovakia, Sweden, Lithuania or Thailand are excluded from this promotion.
• Only one bonus per person.
• Guts standard terms and conditions apply.
Double your deposit up to €25!
You can either complete this welcome bonus by placing bets in Casino or Sportsbook. Any valid bet towards completing the wagering requirements will help you to win the bonus amount and credit it into your unlocked balance.
In case it is noted that this bonus is being abused in any way, the bonus will be forfeited and any funds on the players account will be frozen. Furthermore, the customer account may be closed by ComeOn at its own discretion.
Here are the minimum and maximum limits for all currencies:
No Deposit Bonus Spins – Terms and Conditions
No deposit bonus spins can be played on the following game:
Book of Dead
Bonus money derived from Bonus Spins needs to be wagered 35 times before they are converted into real cash money and can be withdrawn.
Bonus winnings from no deposit Bonus Spins will be automatically capped at the amount of €100.
Wagering on bonus money won through Bonus Spins will start after a first deposit has been made on the account.
Any cash winnings from no deposit Bonus Spins over €100 will be forfeited on completion of our internal checks.
The maximum bet allowed while the welcome bonus is in play is €5 or currency equivalent. Should You bet higher than this while the welcome bonus is in play, the casino reserves the right to confiscate all winnings.
All deposit and no deposit Bonus Spins or bonus spins expire 10 days after release.
First Deposit Bonus – Terms and Conditions
The welcome offer is valid on 1st deposit only and can only be claimed once.
Minimum qualifying deposit amount is €10.
The total amount of the bonus must be wagered 35 times on real money games before any winnings can be transferred or withdrawn.
For this offer, only your bonus funds contribute towards any wagering requirements. Any use of your cash funds does not contribute to any wagering requirements.
The maximum bet allowed while the welcome bonus is in play is €5. Should You bet higher than this while the welcome bonus is in play, the casino reserves the right to confiscate all winnings.
Deposits made via Skrill or Neteller are not eligible for the welcome bonus and if taken, any winnings will be confiscated.
All deposit and no deposit bonuses expire after 30 days. Any remaining bonus funds not used within 30 days after the bonus was granted will expire.
Not all games contribute, or contribute at the same rate towards the wagering requirement. Click here to view all games contributions.
Any unused (i.e. not wagered) bonus funds within 30 days will be removed from your account.
Promotional terms and conditions of 21 Casino apply.
General terms and conditions of the 21 Casino website apply.
Terms and Conditions as published on the Website are in English and it is the English version of these Terms and Conditions that form the basis of these Terms and Conditions only. Translations into other languages may be made as a service and in good faith. However, in the event of ambiguity between the English version and a translation, the English version has priority over any translation.21 Casino Terms
|Game Category||Wagering Contribution|
WELCOME TERMS AND CONDITIONS
General Terms & Conditions:
This Offer is only available for new customers in UK and Northern Ireland. New players must be 18+ years of age and proof of identity documents may be requested for verification purposes. Get the best start on the Hero Islands with our Welcome Offer! The welcome offer deposit bonus is 100% up to max €50 on your first deposit. The minimum deposit is €10. Wagering on bonus money is 40x. Only bonus bets count towards wagering. Real money can always be withdrawn.Casino Heroes Terms